Customer Service

Customer Service

Our goal is simple:

To become your design partner, to assist and advise you and your clients, to help navigate these often troublesome waters within our wood flooring industry. This is not and empty promise, we have the experience and the client testimonials to back up our commitment to you.

So, let’s see¬†how do we really do this:

 

  • We offer a supply and fit service for commercial projects, all of which are guaranteed, insured and certified.
  • Our central London showroom is convenient, where full-sized panels are on display.
  • We will ship and return samples to you to help with you client pitches
  • We will come to site if there are any issues with the delivery
  • We offer CPD presentations
  • We are ‘partners’ we go the extra mile to create a sustainable business relationship
  • We monitor sales, purchases and aftercare of the sale once the floor is fitted
  • We are experts in what we do & create, we are not just resellers of packaged floors