How did it all start?
Do you export internationally?
How does this all work?
Where does your Reclaimed wood come from?
Where does your new wood come from?
What is Prime grade and how much does it cost?
What does engineered wood mean?
Why chose a 16mm engineered board and not a 21mm board?
Can I sand my pre-finished floor if I don’t like the colour in the future?
Are your floors guaranteed?
Wood is a natural product and not as hard as metal or stone, dings appearing over a period of time are to be expected. However, with correct aftercare our floors will last for centuries. Akin to the fine European wooden floors passed on from generation to generation, the story within the surface becomes its’ greatest asset.
We offer a manufacturing guarantee with all of our engineered floors against de-lamination, provided the flooring has been laid correctly and the boards have not been subject to floor temperature of over 27 degrees. (British Standards Specification)
What does tongue and groove mean?
What is a micro bevel?
We also offer, ‘Soft Round’, ‘Hand Carved’, ‘Straight Edge’ profiles to the edge of the boards depending on specific requirements.
Can you explain how to fit one of your floors?
What does a “floating” floor mean?
Can you give me an estimate on fitting costs?
The conditional of your existing floor can also effect the cost, having the current floor removed or levelled, removing skirting boards, fitting a curved wall are just a few things that can affect the fitting cost.