Do you export internationally?
Where does your Reclaimed wood come from?
We source our wood from all over the world but predominantly from the U.K., U.S.A., and Western Europe. We mainly carry reclaimed oak and pine, although we occasionally have other species.
What does engineered wood mean?
Our engineered platform has a top layer of natural wood adhered to a multi-layered Birch plywood structure. To prevent the wood from moving when fit with Under Floor Heating or in challenging environments with consistent humidity variation. We use the highest quality WPB (waterproof boiled) engineered platform that is 100% northern European produced without utilising any formaldehyde in the bonding.
Why choose a 16mm engineered board and not a 21mm board?
A 21mm platform is for load-bearing, e.g. over joists; it will support a heavier load. A 16mm platform is acceptable for any subfloor and under-floor heating. The is no difference in durability, quality or lifespan.
Can I sand my pre-finished floor if I don’t like the colour in the future?
We see our pre-finished products as an investment, not a short-term ‘styling’ fix or fad. Our wood floors should be cared for and appreciated; we consider the surface colour as precious as a painting. The flooring can be sanded if desired, but this will remove the colour in most cases, as the colour will run 1-2mm deep into the wood. The hard wax oils protect the colour, so aftercare becomes more of a focus than worrying about sanding or not sanding the wood in the future. Over time, the colour and patina improve with each application of hard wax oil.
What do tongue and groove mean?
The joint between two boards in which a raised area on the edge of one board fits into a corresponding groove on the edge of the other to produce a flush surface and secure bond. We commonly calibrate the tongue to be 1mm more significant than the tongue; this means that the boards are easier to fit.
What is a micro bevel?
What does a “floating” floor mean?
Is it okay to have my builder lay the floor?
Can I use solid wood with underfloor heating?
As a general rule, the answer is no. However, this does not mean it’s entirely impossible. The danger of using solid wood on under-floor heating is the likelihood that it will cup or bow; this is certainly true of new timber and especially true if the new wood is over 180mm wide. Antique wood has dried for so many years that the actual cell structure has changed; thus, the potential of the wood bowing is unlikely. It is important to note that not all reclaimed wood is antique. Please contact us for more information if you would like to speak with us in more detail about the possibility of using solid wood with a U.F.H. system.
I’m worried about the colour variation within a product. Should I be concerned?
If you are concerned about colour variation, you can order a sample panel. These panels will give you a better understanding of any potential colour variation. You can also refer to the case study section to see many examples of floors that have already been laid. Please remember that we are not creating exact copies; we are creating individual floors with their unique personality and charm.
What is the thickness of Engineered wood flooring?
Our Engineered Wood Flooring is from 12mm to 22mm in thickness. We usually recommend 16mm to our customers.
Can I use underlay with Engineered wood flooring?
Can I lay solid wood flooring on floorboards?
How do I lay Engineered wood flooring?
Can I lay wood flooring on concrete?
Should I worry about the underfloor heating temperature and my wooden floors?
Between 18 to 27 degrees C is acceptable, whereas 20 degrees C is the best temperature. It is also imperative to control moisture levels. The temperature of your underfloor heating must never exceed 27 degrees C. We recommend using a specialist installation team to get the best of your long-term system set-up. We have a help page which explains our recommendations further.
How do I clean wood floors?
Can wood flooring be installed over ceramic tiles?
Yes, it’s possible yet not advisable. A glued-down methodology is the only method available if you want to install your floor over ceramic tiles (floating is not advised). However, the best approach would be to take up the tiles first. The reason is that there would be issues with adhesion, moisture and possibly the base concrete that could void your warranty and the life of your wood flooring.
Will my cupped wood floors flatten?
Yes. Cupping happens from prolonged exposure to higher levels of moisture. To avoid cupping and reduce cupping after the fact, you must ensure that any spill, leak, or dampness is removed from the room as quickly as possible. Fans and dehumidifiers can speed up this process. As the wood dries, some of the cuppings may disappear. Where cupping cannot be rectified through drying, you must wait until the subfloor and wood are fully dry before you begin any restoration work.
Can wood floors be steam cleaned?
What wood flooring is best for the kitchen and bathroom?
For peace of mind, we always recommend using engineered wood flooring. However, it depends on how a person takes a shower or bath and the relative humidity. Engineered is a better option, but this doesn’t mean you cannot use solid. We also recommend sealing the floor if it uses a waxed coat.